Dear Customer :
In order to response to China’s policy of n-CoV prevention and control , ensure the health and life safety of our customer and staff, Leistritz Machinery (Taicang) Co.,Ltd. and Shanghai Branch decide to start on-line work from 10th,Feb,2020. In accordance with the provisions of local government, Taicang factory delay the date of production resumption and will prevail after the approval of local government. Therefore, we sincerely apologize for the inconvenience. Despite the grim situation of n-CoV, we have below commitment to all the customer friends:
1. We will response to you by methods of email, telephone and all the on-line tools.
2. If you have order inquiry, please contact our salesman, they will support you as usual and will try best to coordinate the supply and delivery.
3. If you have service needs, please contact our services, they will support you by telephone and remote ways.
4. Our company will do best to ensure the delivery by overcoming the effect of n-CoV, however, the contract of machine/spare parts in performing will be effected by different varying degrees, because of the delay of production resumption of factory and control measures required, for the detail situation can keep touch with our project responsible people.
5. If you have any question, please feel free to contact our responsible people.
Here we also kindly remind: Before the production resumption of our Taicang Factory, please do best to avoid and delay the face-to face activities in factory, and we will also keep notice for the control measures to visitors after production resumption according to the government requirements. Thank you for your understanding.
After the relieve of n-CoV control, Leistritz will coordinate all the resource and meet the delivery in the shortest time and ensure that the quality of all the products under orders will not be effected because of n-CoV.
During this specific time, we always stand together with customer and wish you good health and all the best!
Leistritz Machinery (Taicang) Co.,Ltd.